Legal

Privacy Policy

Last updated: 21 July 2026

This policy explains what personal information Global Packaging Network ("GPN", "we", "us") collects through this website (globalpackagingnetwork.com) and the GPN application (app.globalpackagingnetwork.com), and how we use it.

Who we are

Global Packaging Network provides packaging cost-calculation tools and a directory of packaging suppliers. For anything in this policy, contact us at contact@globalpackagingnetwork.com.

What we collect

• Contact form. Name, email address, optional company name and your message. This is delivered to us by email and is not stored in a website database.
• App accounts. The app uses Google sign-in. When you sign in we receive your name, email address and profile picture from Google, and we store your account details, role and module access, together with the content you create in the app (cost models, quotes, supplier listings).
• Security and hosting data. Our website and form protection run on Cloudflare, which processes technical data such as IP addresses to serve the site and block abusive traffic (including the Turnstile anti-bot check on our contact form). The app runs on Google Firebase, which processes similar technical data to operate the service.

What we don't do

• We don't sell or rent your personal information.
• We don't run advertising or advertising trackers on this website.
• We don't send marketing emails — we only reply to messages you send us and provide the service you signed up for.

Why we process your information

We process contact-form details to answer your enquiry (our legitimate interest in responding to you), and app account data to provide the service you've requested (performance of our agreement with you). Security data is processed in our legitimate interest of keeping the service safe.

How long we keep it

Enquiry emails are kept for as long as needed to handle the enquiry and any follow-up. App account data is kept while your account is active; ask us to delete your account and we will remove personal data that we are not legally required to keep.

Who else is involved

We use Cloudflare (website hosting, email delivery, bot protection) and Google (Firebase hosting, database, authentication, and Gmail for receiving enquiries). These providers process data on our behalf under their own security and privacy commitments. Data may be processed outside the UK; where that happens our providers rely on recognised safeguards such as standard contractual clauses.

Your rights

Under UK data protection law you can ask for a copy of your personal data, ask us to correct or delete it, object to or restrict our use of it, and complain to the Information Commissioner's Office (ico.org.uk). Email us and we'll help.

Changes

If we change this policy we'll update this page and the date at the top.